Title: Admissions Counselor
Posted On: 05/10/2018
Institute: Oklahoma State University-Stillwater
Location: Stillwater, Oklahoma
Minimum Qualifications: Bachelor's Degree Bachelor's degree conferred prior to or upon start date. One or more years of customer service Valid Driver's License required This job requires a high level of internal and external public contact serving as a liaison between the Admissions Office, various academic units and other organizations within the university. Strong written, verbal communication and technical skills are necessary. Knowledge of MS applications. Recruit and assist prospective students to OSU Undergraduate Admissions and meet individual territory and overall admission enrollment goals. Serve, promote and represent the University by being the primary point of contact for prospective students, families and counselors. Discuss policies/procedures required for admission, housing, scholarships/financial aid with prospective students, families and counselors. Proactively anticipate student needs and respond appropriately. Conduct trend analysis for an assigned territory; formulate action plans based on analysis. Work in conjunction with recruitment staff and leadership to integrate the results of analysis and planning into the University's overall enrollment plan. Demonstrate self-direction, creativity and strategic thinking in prospect development, yield enhancement activities, information services and problem resolution. Determine and execute strategies for effective outreach for an assigned territory; develop and initiate communication/activities to accomplish enrollment goals. Outreach includes measured benchmarks of student contact including monthly goals for calls, texts, emails and personal interactions. Give presentations to large and small groups of prospective students/families, on and off-campus, about the opportunities available at OSU; provide campus tours when needed and actively participate in recruitment on and off-campus events. An essential function of this position is to maintain a personalized public presence in a wide range of environments such as high schools, college fairs, community locations, among others. This may include and is not limited to publication and broadcast of full name, work contact information, and time, date, and/or location of recruitment activity. Travel (in-state and out-of-state) away from office multiple times per month with the duration ranging from 1 to 12 days. Overnight stays often required depending on the time of year. Driving conditions vary with weather. Work schedule may extend beyond regular office hours of 8 am to 5 pm Monday to Friday, as needed, to complete assignments. Assist with daily office operations including answering phones, responding to email, greeting and providing counsel to prospective students, families and guests to meet our customer service goals. Participate in the development and execution of on and off-campus recruitment, conversion and yield activities/events designed to market Oklahoma State University to prospective freshman (and transfer) students. Ability to lift 45 lbs. (boxes of recruiting materials). Preferred Qualifications: Two years of experience working in higher education, in admissions, advising, scholarships & financial aid, or a related department.
Kelly Caselman 405-744-1440 firstname.lastname@example.org
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