Job Details
Title:  Associate Director of Admissions Operations
Category:  Admissions
Posted On:  09/21/2018
Deadline:  02/15/2018
Institute:  Arkansas Tech University
Location:  Russellville, Arkansas
About Arkansas Tech:
Founded in 1909, Arkansas Tech is a state supported comprehensive institution, maintaining regional accreditation from the Higher Learning Commission (HLC) and classification as a Southern Regional Education Board (SREB) level III institution. It is the third-largest in the state with an enrollment close to 12,000 students. The Russellville campus, located in the scenic Arkansas River Valley between the Ozark and Ouachita Mountains, is just one hour from the capital city of Little Rock and boasts a charming blend of historic and modern architecture, including beautiful grounds and greenery.  Offering over 100 undergraduate and more than 25 graduate degree programs across seven academic colleges and two campuses, Arkansas Tech provides a solid educational foundation for life-long learning to a diverse community.  For more information about Arkansas Tech University and the surrounding community, please visit our website at to find our “Live Here” informational resources.

The Associate Director of Admissions Operations assists the university in meeting its recruitment and enrollment objectives by supervising the processing of applications, managing the computer-based admission system, providing data required for management decisions, administering the undergraduate admission policy, following up with admitted students via electronic communication, extracting data, providing statistical reports, updating website content, and training admissions processing staff. The Associate Director supports the student recruitment effort as needed and performs other activities as assigned by the Director of Admissions.

•    Create and maintain admission applications; support the application processing function at peak times by entering data, scanning and uploading documents, and making admission decisions.
•    Implement new policies and procedures based on software systems (Banner, Xtender, Argos) while supporting the prospect recruit module.
•    Develop a competent, productive, and effective staff by selecting and supervising, directly and through delegation, designated clerical support personnel.
•    Ensure effective and efficient processing of applications by supervising the processing of admissions applications, transcripts, and all trailing documents, monitoring achievement of office goals for response time, and providing direction and supervision to the evaluation staff.
•    Managing office operations to ensure correct and timely data entry for purposes of reporting and evaluation,mine, audit, and analyze data (including Google Analytics) to positively influence recruitment strategies.
•    Support student recruitment efforts by understanding the data stored in the SIS database, maintaining the integrity of the data entered into the database, and understanding and properly using the data extracted from the database.
•    Provide expertise in data retrieval for multiple systems and produce frequent admission reports.
•    Enhance, create, and implement timely and accurate execution of current and new electronic communications to external audiences.  
•    Assure monthly monitoring of the admissions website for accuracy and usability, including frequent revision/updating of admission information and applications.
•    Process college entrance exam score uploads.
•    Update/enhance the current Banner training manual and provide on campus training to others.

Demonstrated project oversight and database experience (such as, Banner, Xtender, Argos). Advanced word processing, office applications, scheduling/organizing, and presentation skills.  Intermediate or above knowledge of spreadsheets and databases. Experience with office management; to include, hiring, training, and assessment. Ability to collect and analyze data, problem-solve, and recommend initiatives based on findings; willingness to research and apply appropriate technology to reach pre-determined goals.  Must have excellent oral and written communication skills; as well as, customer service skills.

A bachelor's degree is required.  Three years of experience in admissions or a closely related function, as well as competency in the use of query tools and application software; supervisory experience of full-time employees required.

Master's degree

To be considered for the Associate Director of Admissions Operations position, all applications must be received and processed through our applicant tracking system Cornerstone prior to the closing date on February 15, 2018 before 6:00 pm central time.

Please go to to apply now.

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Arkansas Tech University is an AA/EOE employer committed to attracting and retaining a diverse workforce. All qualified applicants will receive consideration for employment. 
Contact Info:
Arkansas Tech University
Human Resources
Brown Hall Suite 434
105 West O Street
Russellville, AR 72801
Phone: (479) 968-0396
Fax: (479) 968-0693 

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