Title: Director of New Student Programs
Category: Student Affairs
Posted On: 05/21/2018
Institute: Associate Member
Location: Ames, Iowa
Iowa State University is one of the most student-centered public research universities in the nation. It is a place where adventurous minds are encouraged to accomplish amazing things. As a major international top-ranked public university by U.S. News & World Report and a member of the Association of American Universities, Iowa State is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University’s Principles of Community. At Iowa State, more than 36,000 students choose from 100 majors, study with world-class scholars, and hone their leadership skills in more than 850 student organizations. Students from all 50 states and more than 125 countries converge on one of the nation’s top 25 most beautiful campuses. Big 12 sports and a tradition of cultural and popular performances make campus life fun and memorable. Iowa State, a land-grant university, has set enrollment records for most of the last decade and is the largest university in the state of Iowa. Iowa State is located in Ames, a community of 66,000 ranked as the second-best college town (population under 250,000) and among the top 10 best places to live in America. Reporting through the Office of the Senior Vice President for Student Affairs, the Office of Admissions fulfills Iowa State’s land grant mission by attracting, recruiting, orienting, and enrolling a diverse group of new undergraduate students to meet the university’s enrollment targets. The Iowa State University Office of Admissions seeks qualified applicants for Director of New Student Programs. The Director oversees a dynamic team responsible for planning and implementing Orientation and Destination Iowa State, serving more than 8,500 new students, 16,000 guests, as well as collaborating with 550 student leaders each year. This position offers the opportunity to work in an innovative environment to take a highly successful program to a new level, while creating an exciting adventure that is key to new student success and retention at Iowa State. This position administers two critical new student programs: Orientation and Destination Iowa State (beginning of semester bridge program). This position develops and implements the University Orientation programs and the Destination Iowa State program, both designed to prepare all new undergraduate students for their academic, social, and personal transition to Iowa State University. These programs increase the likelihood students will enroll as well as enhance student retention. More than 20,000 new students and family members participate in Orientation and Destination Iowa State programs at Iowa State University each year. The New Student Programs team includes an Assistant Director, an event coordinator, a student development coordinator, a graduate assistant, two support staff, two-three student hourly employees, and upwards of 500 undergraduate student leaders. This position requires the ability to visualize the end results of several complex functions and develop and implement appropriate procedures to attain the desired results while also retaining the mission and goals of the department, division, and university. The successful candidate is someone who enjoys working with people and understands excellent customer service is essential. This position requires the ability to remain calm and positive in a hectic environment with many interruptions while still being responsive to the needs of the guests. The ability to build collaborative relationships with campus and community partners is essential to insure success of the complex, comprehensive programming. This position works with great autonomy and must handle challenging and emergency situations quickly, appropriately and within all state and university policies and procedures. Additionally, the director is a key member of the Admissions Leadership Team, expected to contribute innovative and informed ideas and carry out complex strategies and meet key objectives. The successful candidate will also have excellent organizational skills – especially with large events; an understanding and appreciation of the value of higher education; an understanding of purpose and philosophy of orientation; knowledge of student development theory; knowledge of program assessment principles; an understanding of student success and transition issues; ability to manage a budget, including personnel and operating costs; energy & enthusiasm, student-centered work philosophy; extensive knowledge of University programs of study, co-curricular offerings, admission requirements, financial aid processes, housing application procedures; strong supervisory skills; and the ability to manage multiple tasks. Required Education and Experience Bachelor’s degree and 3 years of related experience. Related experience must include new student programming such as orientation or first year experience programs and personnel management. Preferred Education and Experience Experience working in an orientation environment similar in scope, size, and complexity to that of Iowa State. Experience leading or working with kick-off programming similar to Iowa State’s Destination Iowa State. Experience with data management, assessment and reporting. Experience with interviewing, selecting, supervising and developing current student organizations or staff groups.
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