Job Details
Title:  Associate Registrar
Category:  Registrar / Records
Posted On:  10/16/2017
Deadline:  12/01/2017
Institute:  University of North Carolina at Charlotte
Location:  Charlotte, North Carolina
Associate Registrar
The University of North Carolina at Charlotte is seeking a qualified individual to fill the position of Associate
Primary Purpose of Department
The Office of the Registrar shall log the official academic record for all students and maintain the integrity,
accuracy, and privacy of same. In addition, we ensure compliance with all federal, state, and University
regulations and policies. By working as a cohesive team within the Office and the Division of Enrollment
Management, we strive to provide the highest level of service to all constituencies, both within and outside the
Primary Purpose of Position
Serving as a member of the Registrar’s Management Team, the Associate Registrar participates in the planning,
designing and implementation of innovative technical solutions to further the service mission of the Office of
the Registrar, as well as the UNC Charlotte Community on these solutions and relevant policies/procedures.
The incumbent also serves as the NCAA compliance liaison with athletics, a member of the implementation
team for software installations, and cross-divisional technical committees. This position provides a cooperative,
service supported approach with all members of the University Community.
Summary of Position Responsibilities
Supervises and coordinates the work of the Technology Team and the Documents/Transcript Team to include
providing leadership, helping to determine work priorities, and ensuring that quality standards are met.
Develops processes to ensure the security and accuracy of the student database and that the fullest functionality
of the Ellucian Banner Student System is being utilized. Investigates options for new technology to be
purchased and implemented that will improve services to the University Community.
Duties and Responsibilities
Responsible for managing the overall functions of the Ellucian Banner Student System, the Degree Works
Degree Audit System, the C7 Document Management System, and the 25Live Classroom and Event
Management System. Able to assist units with troubleshooting, upgrade testing, and daily work during critical
periods of high demand and to explore possible enhancements to these systems.
Provides technical and analytical support to the Office of the Registrar, with a particular emphasis on data
integrity, best practices, process streamlining, training, and documentation as they relate to software utilized by
the members of the Office. Develops and coordinates the communication plan for the office.
Serves as a liaison to Information Technology Services and project managers in the implementation of new
Develops and maintains an overall working knowledge of UNC Charlotte’s student operations and procedures
and their impact on student systems. Maintains a thorough and continuing familiarity with all applicable
University and NCAA regulations related to student athletes, and ensures compliance within the context of
these position responsibilities.
Minimum Education/Experience
● Master’s degree required
● Minimum 5 years of related progressive professional experience in Higher Education (preferably in an
Office of the Registrar)
● Prior supervisory experience
● Experience and knowledge working with the FERPA
● Strong commitment to the supervision, support, and development of staff
● Demonstrated enthusiastic and creative use of information technology systems to provide solutions to
the academic community
● Ability to communicate effectively with a variety of constituencies including faculty, staff,
administrators, and students
Preferred Education, Knowledge, Skills and Experience
● Technology Support Analyst or Assistant/Associate Registrar preferred
● Programming, report writing, problem resolution, workflow development, and technology analyst
capabilities preferred
● Ellucian Banner Student Information System
● Degree Works degree audit program
● 25Live Scheduling Software
● Perceptive Content Imaging System
● Advanced skills using Microsoft Office products, especially Excel and Access
● Ability to analyze business processes and interpret both functional and technical needs
● Active in professional associations
Preferred Certification/Licenses
● Project management certification
Application Instructions:
In order to be considered for the position, all applicants are required to submit online a letter of interest, a
current resume, unofficial transcripts, and a list of three references through the following site:
The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an
ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is
respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to
apply. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, national origin, protected veteran status, or disability. The selected candidate is subject to a
Criminal Background Check
Contact Info:
Christopher B. Knauer, University Registrar, UNC Charlotte 

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